Shipping Policy

Effective Date: 20 May 2026

At Green Foods International, we are committed to delivering your wellness and herbal products safely and efficiently across South Africa.

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Wholesale and bulk orders may require additional processing time depending on stock availability and order size.

We use trusted courier and delivery partners including:

Delivery methods may vary depending on your location and order type.

Estimated delivery times:

Delivery times are estimates and may be affected by weather conditions, courier delays, strikes, or high order volumes.

Shipping fees are calculated based on:

Shipping costs will be displayed during checkout or included in your quotation for wholesale orders.

Where available, tracking information will be provided via email or WhatsApp once your order has been dispatched.

Customers are responsible for providing accurate shipping details.

Green Foods International will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery.

Please provide:

We will work with the courier partner to resolve the issue as quickly as possible.

Wholesale and distributor orders may have custom delivery arrangements depending on order quantity and destination.

Delivery timelines and costs for wholesale orders will be confirmed during quotation and order processing.

Green Foods International
Johannesburg, South Africa

Email:
admin@greenfoods.co.za
sales@greenfoods.co.za

WhatsApp:
+27 82 404 4166